At Salt Creek Associates, the
perspectives and practices of mediation form the foundation of our work. When
we are working with parents, families, physicians, executives, lawyers,
therapists and pastors, we are approaching the moment as mediators. When we address
conflict in homes, in classrooms, at the workplace or in churches we come as
mediators. But why mediation?
Mediation reestablishes dialog. When conflicts
escalate dialog is the first victim. When people are stuck and differences are
emphasized we begin to talk at each other. Instead of a dialog of give and take
based in the essential practice of careful listening we move to dueling
monologues. In our monologues, we get louder, make our claims and demands more
rigid and extreme and effectively push the other party away. We move further
from a satisfying and mutual solution.
Mediation is based in effective dialog.
The mediator models and practices deep listening and careful speech. The
mediator stands in the gap, between disputing parties, and listens and speaks
so everyone can understand all of the important issues at had. The mediator
brings everyone back to the table by making sure that they can hear and be
heard.
Mediation restores respect. By committing to
dialog, mediation restores respect for each person in the dispute. Even when
there are deep and painful differences, respect can be reestablished. Respect
moves us to deal with the situation as it is while we move past our rigid and
extreme demands.
Mediation brings resolution. When dialog and resolution
are restored, resolution follows. The effectiveness of mediation is well
documented with 90% or more of disputes leading to agreements. Mediation is
time and cost effective. These agreements are mutual, solid and workable. They
last until completion.
We work from the foundation of mediation because it works; because it is
effective in means and ends. By reestablishing dialog and restoring respect we
build agreements that last. We teach our clients how to reestablish dialog and
respect. We show them the tools that they need to resolve even the most
difficult disputes. Our clients learn the perspectives and practices of
mediation and how to bring mutual and satisfying solutions to their own
conflicts.
